Customer Support and Operations Jobs Openings for Male Candidates in Noida, Uttar Pradesh, India
Name of the Position: Customer Support and Operations
No. of Posts: 20
Employment Period: Permanent/Full-Time
Location– Sector-6 Noida, Uttar Pradesh (India)
Age Requirements– Has not been mentioned by the organization.
Salary Structures-: Has not been mentioned by the organization.
Paytm (One97 Communications Limited) has opened numerous vacancies for the position of Customer Support & Operations for only Male candidates at the location of Sector 6 Noida, Uttar Pradesh, India.
Selected candidates would be responsible for the following nature of duties:
- Providing a solution to customer queries via email or calls.
- Monitoring and enhancing the performance of oneself in the areas of productivity, process adherence, customer satisfaction,
schedule adherence and employee satisfaction/ development.
- Enhancing the goal of quality support by providing individual coaching feedback sessions and periodic one on ones that focus
on improving customer satisfaction, communication skills and technical ability.
- Operational responsibility re/ managing the incoming volume/queue to meet KPIs and taking appropriate actions (e.g.
break scheduling, arranging for overtime etc).
Requirements of Skills/Experience from the Candidate:
- The candidate must be fluent over English written & verbally.
- Possess Strong communication & Interpersonal Skills.
- Knowledge of MS Office is an added advantage.
- Only Male candidates are considered for this position.
- The candidate must be willing to coordinate with customers over the phone/email and involve in calling-related activities.
- The candidate must be willing to work 6 days and in Night Shifts.
- Should be okay with roster week offs.
- Freshers to 4 years of experience candidates in Customer support on calls & email process are welcome for this opportunity.
- Should be a good leader & experience of working under pressure.
- Under Graduates and Final year, Result Awaited candidates are not eligible.
Any Graduate. (No Back Logs).
How to Apply for Customer Support Jobs:
Interested candidates can directly walk-in for the interview from 1 – 3 May 2019 between 10 am to 1 pm at the given address:
Paytm (One97 Communications Limited)
F-1, Noida Sector-6,
Uttar Pradesh (India)
Nearest Metro Station: Noida Sector 15
Contact Person: Sheetal Mohata (HR)
Candidates are requested to carry their two updated copies of resume along with Aadhar Card which is quite mandatory.
Note: No late entries will be entertained.
- Experience0-5 Years
- QualificationAny Graduate
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