Customer Service Representative (Garage Operations) Jobs Openings in London, United Kingdom
Name of the Position: Customer Service Representative (Garage Operations)
No. of Posts: Has not been mentioned by the organization.
Employment Period: Permanent/Full-Time
Location– London (UK)
Age Requirements– Has not been mentioned by the organization.
Salary Structures-: Has not been mentioned by the organization.
Fixter Ltd. is currently looking for Customer Service Representative (Garage Operations) in order to manage the first line of contact for customer enquiries and will be responsible for customer communication via e-mail, live chat and telephone at the location of London, United Kingdom.
The candidate is required to handle enquiries from new and existing customers as well as our garage partners and working with other teams supporting process efficiencies to make sure operational KPI’s are exceeded.
Here are the main duties & responsibilities:
- Customer and garage query resolution.
- Inbound and outbound call handling.
- Responding to live chat.
- Handling customer e-mail enquiries.
- Task management.
Requirements & Expectations from the Candidate:
- Have a passion for best in class customer service.
- Be proactive in dealing with enquiries/complaints.
- Have demonstrable motor vehicle technical knowledge.
- Be flexible to meet the demands of the role.
- Display positive behavioural indicators to clients and colleagues.
- Have excellent written communication skills.
- An excellent telephone manner is quite essential.
Apart from a lucrative salary, the candidate will be also offered the following other benefits & facilities:
- A high impact role at a well-backed but early stage start-up with excellent progression opportunities.
- Competitive compensation package plus Pension and Private Medical Insurance.
- A Mac laptop.
- A high-calibre, energised team with the Kamet network on hand for mentorship and knowledge-sharing.
- Office in Angel, a vibrant area just a stone’s throw from the centre of London’s Tech City.
How to Apply for Customer Service Jobs:
Interested candidates can visit the official link below in order to apply directly from the same position from there:
The York, 40 Islington High St,
The Angel, London N1 8XB, (UK)
- INDUSTRYAutomobile/Auto Components
- QualificationAny Graduate
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