Customer Service and Support Clerk Jobs in Ontario Canada

Job Overview

Name of the Position: Customer Service and Support Clerk

No. of Posts: Has not been mentioned by the organization.

Employment Period: Permanent/Full-Time

Location–Brampton, Ontario (Canada)

Age Requirements– Has not been mentioned by the organization.

Salary Structures-: Has not been mentioned by the organization.

Description:

Canada Canon Inc. is currently seeking Customer Service and Support Clerk in order to provide customer service through telephonic, email and chat support at the location of Brampton, Ontario Canada. 

The candidate will be responsible for facilitating an entire inbound service related shipments from end-users, dealers, and subcontractors. You have to provide customer service regarding the repair process.

Other Candidate Responsibilities are:-

  • Providing solutions to the customers.
  • Entering the customer and product information into the official database along with validating customer
    documentation to understand service requirement.
  • Outbound calls to the customer.
  • Handling the process of payments and refunds for repairing.
  • Interpret Technician’s notes and provide repair estimates to customers.

Important Points:

  • Should have 1-2 years of relevant work experience.
  • Abilities to handle work management with the Repair department and provide pricing to
    customers based on the rate structure.
  • Must be proficient to use time management in daily work activities.
  • Must be excellent in computer & technical to use SharePoint and for performing Data Entry.

Qualification Eligibility: 

High School Diploma. The candidate with having Post-secondary education in Business Administration or Photography will
be also considered.

How to Apply for Customer Support Jobs:

Interested candidates are requested to share their questions, suggestions or required documents regarding
accessibility in a different format at [email protected] or you can also connect through telephonic at
1-855-531-3850 or 905-863-8713.

In case, if you require any accommodations, then you are requested to kindly indicate this on your application/cover letter and the organization will work with you to meet your accessibility needs.

In order to apply directly through the official site, candidates are invited to visit the link below:

Click Here to Visit Official Page

Job Detail
  • Experience1-3 Years
  • GenderBoth
  • INDUSTRYElectronics
  • QualificationIntermediate
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