Customer Support and Operations Jobs in Delhi NCR

Job Overview

Customer Support and Operations Jobs Openings for Male Candidates in Noida, Uttar Pradesh, India

Name of the Position: Customer Support and Operations

No. of Posts: 20

Employment Period: Permanent/Full-Time

Location– Sector-6 Noida, Uttar Pradesh (India)

Age Requirements– Has not been mentioned by the organization.

Salary Structures-: Has not been mentioned by the organization.

Description:

Paytm (One97 Communications Limited) has opened numerous vacancies for the position of Customer Support & Operations for only Male candidates at the location of Sector 6 Noida, Uttar Pradesh, India.

Selected candidates would be responsible for the following nature of duties:

  • Providing a solution to customer queries via email or calls.
  • Monitoring and enhancing the performance of oneself in the areas of productivity, process adherence, customer satisfaction,
    schedule adherence and employee satisfaction/ development.
  • Enhancing the goal of quality support by providing individual coaching feedback sessions and periodic one on ones that focus
    on improving customer satisfaction, communication skills and technical ability.
  • Operational responsibility re/ managing the incoming volume/queue to meet KPIs and taking appropriate actions (e.g.
    break scheduling, arranging for overtime etc).

Requirements of Skills/Experience from the Candidate:

  • The candidate must be fluent over English written & verbally.
  • Possess Strong communication & Interpersonal Skills.
  • Knowledge of MS Office is an added advantage.

Additional Information:

  • Only Male candidates are considered for this position.
  • The candidate must be willing to coordinate with customers over the phone/email and involve in calling-related activities.
  • The candidate must be willing to work 6 days and in Night Shifts.
  • Should be okay with roster week offs.
  • Freshers to 4 years of experience candidates in Customer support on calls & email process are welcome for this opportunity.
  • Should be a good leader & experience of working under pressure.
  • Under Graduates and Final year, Result Awaited candidates are not eligible.

Qualification Eligibility: 

Any Graduate. (No Back Logs).

How to Apply for Customer Support Jobs:

Interested candidates can directly walk-in for the interview from 1 – 3 May 2019 between 10 am to 1 pm at the given address:

Paytm (One97 Communications Limited)
F-1, Noida Sector-6,
Uttar Pradesh (India)
Nearest Metro Station: Noida Sector 15
Contact Person: Sheetal Mohata (HR)

Candidates are requested to carry their two updated copies of resume along with Aadhar Card which is quite mandatory.

Note: No late entries will be entertained.

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Job Detail
  • Experience0-5 Years
  • GenderBoth
  • INDUSTRYOnline/Internet/E-Commerce
  • QualificationAny Graduate
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